Privacy Policy
Effective Date: July 28, 2026
At RGV Bounce-N-Play, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book our party rental services.
By using our website or booking our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you request a quote, make a reservation, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Delivery address
- Event date and time
- Payment information (processed through secure third-party payment providers)
- Rental selections
- Communications between you and RGV Bounce-N-Play
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process reservations
- Deliver and set up rental equipment
- Contact you regarding your reservation
- Respond to customer service inquiries
- Process payments
- Improve our website and services
- Send reservation confirmations and important service updates
- Detect fraud and protect our business
- Comply with applicable legal obligations
We will never sell your personal information.
3. Payment Information
Payments may be processed through secure third-party payment providers.
RGV Bounce-N-Play does not store complete credit or debit card numbers on our servers.
Please refer to the privacy policies of the applicable payment provider for additional information regarding how your payment information is handled.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Improve customer experience
Most web browsers allow you to disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.
5. Sharing Your Information
We may share information only when necessary with:
- Payment processors
- Website hosting providers
- Booking software providers
- Technology vendors that help operate our business
- Government agencies or law enforcement when required by law
We do not sell or rent customer information to third parties.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Children's Privacy
Our website and services are intended for adults who are making reservations for events.
We do not knowingly collect personal information directly from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we maintain about you
- Request corrections to inaccurate information
- Request deletion of certain personal information, subject to legal or contractual obligations
- Ask questions regarding how your information is used
To exercise these rights, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and payment providers.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
10. Texas Privacy Notice
RGV Bounce-N-Play operates in the State of Texas and complies with applicable federal and Texas laws governing the collection, use, and protection of personal information.
If future Texas privacy laws provide additional consumer rights applicable to our business, we will update this Privacy Policy accordingly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting the updated version on our website. The Effective Date at the top of this page will indicate the latest revision.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
RGV Bounce-N-Play
3400 Hummingbird Ave.
McAllen, TX 78504
Phone: (956) 279-7387
Email: rgvbouncenplay25@gmail.com
Website: www.rgvbouncenplay.com
Thank you for trusting RGV Bounce-N-Play with your family's special events. We appreciate the opportunity to serve you while respecting and protecting your privacy.